Remember when Grandma marveled at ATMs? Now they’re vanishing, thanks to our trusty smartphones. Who even carries cash nowadays? 📱💳 Here’s a wake up call 🚀: User Experience (UX) and Customer Centricity have evolved drastically. Running an online business? Instant service is non-negotiable. So, why do big corporations fumble UX so often? It’s like they’re […]
My post today is all about risk-taking. It’s a scary journey this entrepreneur stuff. Here’s the thing. Every single time I have ventured outside of my comfort zone I have achieved things I never expected. In my book (and here on LinkedIn) I have spoken about Imposter Syndrome. I have used what I know to […]
“Getting over a painful experience is much like crossing monkey bars. You have to let go at some point in order to move forward.” – C.S. Lewis There is so much advice out there that urges us to “put the past behind us,” or “let go of the baggage,” that could be doing us, and […]
Do you have a specific project or challenge for which you would love to have extra eyes on? EHL, Ecole hôtelière de Lausanne, hospitality business school, still has a spot for their upcoming Student Business Project (SBP). I’ve had the pleasure of working with these smart final-year bachelor students twice already, and I’ve been impressed by […]
I was on the train heading back to Geneva after a brilliant eMBA networking session when I was asked why I am writing a book. It’s been the question of the month. I looked at my travel companion and wondered how much I should tell him. “Because I want to know how I know what […]
Dubai, place of dreams, and breaker of hearts. My startup client chose to spend its non-existent trade show budget on sending me to a huge (and expensive) trade fair in Dubai. This happened years ago. I was just 25 and full of unearned confidence at that stage of my career. My client was brand new […]
I can’t help but feel a rush of excitement as I stare at the words on the page. The chapter I worked on this week has a part dedicated to an unforgettable adventure I had in Indonesia, an experience that still amazes me every time I think of it. I vividly recounted the incredible moment […]
